Do you have a location?
We do not have a party location. We are a mobile party planning service and bring the party to you! We do parties in your home, at a community center, hotel, etc.
For what ages are your birthday parties most appropriate?
Generally our party packages are designed for children ages 4-9.
How far in advance should I book my theme birthday party?
You should reserve your party as soon as you have a date in mind. We are often booked up to 4-6 weeks in advance.
What form of payment do you accept?
We accept personal checks, cash, and credit cards. To reserve your party date, we require a non-refundable deposit of 50% of the estimated package cost. The balance is due via credit card or in cash the day of the party. We cannot accept payment on the day of the event and if the balance is not received by the party date we reserve the right to cancel your event.
What locations do you serve?
SpecialTea Parties serves Broward, Miami-Dade, and Palm Beach Counties. We serve locations within 30 miles of the 33025 zip code for no charge. Locations that are over 30 miles from the 33025 zip code will be assessed a travel fee of 90 cents per mile. Mileage is
determined by Mapquest.
What is the minimum/maximum number of guests that I can invite?
Our party packages are designed for a minimum of 10 guests including the guest of honor. There is a fee for each additional guest. Most of our packages have a maximum of 16 children including the guest of honor (our spa parties have a maximum of 12 children). We
will do our best to accommodate larger parties. When the party guests exceed 16 children, there will be a need for an additional party hostess for a fee of $75.
Will I be charged for children who RSVP but do not attend the party?
Parties that have less than 10 children will be charged for the minimum of 10 children. Some guests may not attend the party, even if they RSVP that they will attend. Please remember that we charge according to the final guest count that you provide, not the number of children that attend. Many of our items are personalized so it is important that your guest list is accurate. If you have children show up that are not on your final headcount, we will do our best to include them but cannot guarantee that they will receive a place setting or favors.
Please include any siblings in the final count if you would like for them to be included in the party activities. Please remember that our most of our party packages are designed for specific age groups and do not work as well with children outside of this age group.
What about late arriving guests?
All activities are carefully planned out, and any child arriving late may join the activities at the point that the party has progressed. This is necessary to ensure the least amount of disruption to the party, and your understanding is appreciated.
I would like SpecialTea Parties to host my event, but do not see a theme that I like. Do you do any other themes?
We are always adding new themes and would love your input! Let us know what theme you would like and we will create it! In addition, we can custom a package that can be tailored to your needs.
What happens if I cancel the party?
In the event that you have to cancel your party, we will reschedule your event for another date. Please try to allow two weeks’ notice. Due to the nature of our business the deposit is NONREFUNDABLE.
How much space do you need?
For those events hosted in your home, we request a cleared out area. We need at least a 10’x10’ space to accommodate our table setting and an 12’x12’space for dress-up and party activities. We do not move furniture and request that the area be cleared out prior to our arrival.
If the weather is nice, you may have the party outdoors to a clean, non-grassy, non-dirt area such as a patio or deck. We will need a shady or covered area to set up. We reserve the right to determine if the outdoor area is suitable for our equipment. The temperature must not exceed 80 degrees at the time of the event setup.
How long do your parties last?
Our party packages provide 1.5-2.5 hours of scheduled activities depending on the theme. We will arrive one hour before the scheduled party time to set up and will require up to 45 minutes breakdown time after the party. We normally start and end on time. We cannot accommodate parties that last longer than 2 hours and we will not extend your event because of late arrivals. It is your responsibility to communicate the party timeline to your guests if you believe this will be an issue. If you wish to continue your event after our service is complete, we request that you move your guests to a separate area while we break down.
Does the party hostess come in costume?
Our party hostesses provide a high energy experience and come dressed in comfortable clothing that allows them to move freely and interact fully with the children. Our hostesses do not wear costumes, but appropriate uniform.
How do you handle inclement weather or illness?
In the event of severe weather or unforeseen circumstances/illness, SpecialTea Parties reserves the right to reschedule your party. If you chooseto cancel the party due to severe weather or illness, please remember that your deposit is non-refundable. We will gladly work with you to reschedule your party for an alternate date. Please be advised, if new invitations, food or beverages are needed there will be an additional charge.
What do I need to do to prepare for my child’s event?
Please keep any pets clear from the party area.
Please allow ample space in driveway or in front of your home for us to park and unload. We will be carrying many heavy items.
Please provide a smoke-free environment.
Please be mindful that we need the entire 1 hour uninterrupted to set up for your event. We appreciate your redirecting all children and guests away from the set-up area.
Please notify SpecialTea Parties in advance of any other vendor/s you may have hired to provide services before or after our scheduled event. Our parties are fully scheduled and we may need to adapt our program.
How do you handle disruptive children?
The party hostess is responsible for the flow of the party and the party activities. It is the client’s responsibility to monitor disruptive behavior and attend to any child who does not want to participate. This will help us to provide the best possible experience for you and your child.
Can I only have the Princess Character visit at my party?
Our Princess Characters enhance the tea party experience. We currently do not offer Character visits alone.
How do you handle Allergies and Special Diets?
It is very important for you to inquire whether any of your guests have a food allergy. If guest has food allergies, we recommend that you or the child’s parent provide an alternative treat for the child. SpecialTea Parties is not responsible for allergic reactions or any other medical reaction stemming from the menu, wearing of costumes, or any activity taken place before, during or after the party. In the case of liability and/or financial remuneration due to the aforementioned, the responsibility lies strictly with the client.
